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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms. Vito

June 26, 2024

5  out of  5 rating by Ms. Vito
"John was amazing. He was friendly and knowledgeable, and he provided fast and exceptional service."
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Brian Barfield

June 26, 2024

1  out of  5 rating by Brian Barfield
"Buyers Beware! Bait and Switch happened to us. I have been a State Farm Customer for over 25 years and have always had a great experience, until recently. We decided to move my fiancé over to my policy and were original told it would be approximately $88 per month. When the bill arrived it was $105 and we were told that insurance is going up and they were sorry. We decided to accept this disappointing news and decided to move to an office closer to our home in South Wood. After only having the policy for less than three months they raised her policy to $135 per month using the same ole sorry excuse after already accepting a $17 discrepancy two months prior. We are currently working with our new office to remedy the situation and as of this review have yet to see any real progress in taking care of us. If we were aware that these practices would take place we would have never switch her over to my policy. We were mislead to begin with and then it appears that we were punished for switching to a branch that was more convenient for us. After we decided to move I received a call from this office wanting to know why we were moving and used pressure tactics to try and keep us there. The young man said he could not understand why we would ever want to leave them. Then a month and half later we get another unexpected raise way beyond reasonable with zero explanation other than sorry things are just going up. Keep in mind that there was no accidents, tickets or any violations that would warrant such a steep increase not once, but twice in less than three months. This is something I think all potential buyers should be aware of. I very rarely write a reviews, good or bad, but I feel this needed to be bought to peoples attention."
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Jeremy Mayer

May 30, 2024

5  out of  5 rating by Jeremy Mayer
"Before moving to a new complex,, I had some information I needed to update for my renter's insurance. What could have been needlessly difficult was mad every easy by John and Jenny."
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May 17, 2024

5  out of  5 rating by NJ
"Got help getting a new renter's insurance policy from John. He was able to get me better coverage at a better rate and caught biggest mistake done by other insurance company. John was very helpful answering all my questions, and made the process super simple and easy. Also Thank to Jennie for quick turn around on my phone calls."
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Bill Sargent

April 16, 2024

1  out of  5 rating by Bill Sargent
"Long Time policy holder. Called and the woman who answered could care less if we go elsewhere. Ask if a wind mitigation would lower the cost and said no way to tell and to get one and they would see. Other companies will quote you no problem. They must have too much business"
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Michelle Marshall

April 10, 2024

5  out of  5 rating by Michelle Marshall
"👍 👌 great"
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Harry Ruiz

March 22, 2024

5  out of  5 rating by Harry Ruiz
"I was actively searching for Auto Ins. for several weeks. I was not to thrilled with the responses I was receiving. My voice mail had a few messages from Mr. Wesley of a good deal for me so I called and indeed he did. The whole office to include Casey, Jenny, Mrs. Wanda and John where the most professional I have had the pleasure of communicating with. All concise and knowledgeable and no waiting. I have told a couple of neighbors about this excellent group. Keep up the good work and thank you, Harry."
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Kristi Nolin

March 12, 2024

5  out of  5 rating by Kristi Nolin
"State Farm has been amazing since we've been insured with them. I had the pleasure of having a video conference with Mr. Kerr today about how my experience was going and an overall look at my coverage, to make sure I was protected adequately. Mr. Kerr was very kind and professional, he answered all my questions in detail. I absolutely love that they have implemented reaching out to their customers on a personal level. I would definitely recommend State Farm to everyone. If you do decide to switch to this company, definitely take advantage of the drive safe discount, it is worth it."
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February 9, 2024

5  out of  5 rating by DASHIKA SMITH
"What a relief… Shopping around for auto insurance, was referred to State Farm. John was very helpful providing the best coverage for my vehicle within matters of minutes. Great service and rates!"
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Esther Kofod

February 2, 2024

5  out of  5 rating by Esther Kofod
"Came into office with some questions and John helped me with my auto insurance! Very polite, professional and nice to talk with. would recommend him to talk about life insurance and homeowners insurance."
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Christina Smith

January 26, 2024

5  out of  5 rating by Christina Smith
"John Issacs was a joy to work with and took care of my auto insurance needs very quickly."
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Gale Neal

November 29, 2023

5  out of  5 rating by Gale Neal
"Kellie was wonderful. She stayed with my case until everything was cleared up and working well again. She was polite and professional. Thank you, Kellie!"
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Deborah Stevens

November 15, 2023

5  out of  5 rating by Deborah Stevens
"John was wonderful to work with!"
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Thais Gonzalez

November 1, 2023

5  out of  5 rating by Thais Gonzalez
"John Isaacs was extremely helpful and professional from the beginning. He is an outstanding employee and worked diligently since we started the process to find auto and home insurance for us. We highly recommend him. 👏👏👏"
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October 23, 2023

5  out of  5 rating by Engrafo
"John Isaacs is the best of the best. If you want it done right, ask for him."
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Artison Cole

October 6, 2023

5  out of  5 rating by Artison Cole
"Switched over my insurance from another state and I have only been pleased with the customer service and communication that they provide at this office! John is very helpful when it comes to starting a policy and is very knowledgeable when it comes to any questions or concerns."
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Ethan Perego

October 5, 2023

5  out of  5 rating by Ethan Perego
"Received excellent service from John with setting up some auto insurance. Overall a really good experience."
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Portia Reeves

September 27, 2023

1  out of  5 rating by Portia Reeves
"I called this office after one of their insureds hit my vehicle and they were incredibly rude. The person who hit my vehicle gave me their number to call and they rushed me off the phone when I told them I wanted to file a claim. Didn’t ask if I was ok or anything."
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Scot Bartlebaugh

September 12, 2023

5  out of  5 rating by Scot Bartlebaugh
"Had a great experience working with John. Very helpful and saved me a good deal of money. Highly recommend switching to State farm!"
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Jennifer Maldonado

June 9, 2023

5  out of  5 rating by Jennifer Maldonado
"I had an issue with one of my policies and Kellie was so kind and helpful. She resolved my problem. Thanks Kellie!"
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June 1, 2023

5  out of  5 rating by zach
"I have been insured with State Farm for over 20 years and am extremely satisfied in all ways. Thank you John Isaacs for your most recent help."
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William Courrèges-Clercq

May 15, 2023

5  out of  5 rating by William Courrèges-Clercq
"Christin was polite, friendly, and helpful; it’s always a nice surprise to have a few laughs on a call about car insurance! She seemed to have recently been in similar circumstances to mine, and she was empathetic and understanding of my insurance needs. Thank you, Christin!"
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Silly Ricky

May 5, 2023

5  out of  5 rating by Silly Ricky
"Worked with John Isaacs who was awesome to work with. Very helpful and was able to handle my needs very quickly and with precision. Thanks John for being so helpful!!!"
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Naomi Dzikunu

May 3, 2023

5  out of  5 rating by Naomi Dzikunu
"Spent 3 minutes on the phone with my agent and got to pay my bill and change of vehicles on my coverage. Email arrived in half a second. Polite and efficient service. Thank you State Farm."
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Austin Howze

May 1, 2023

5  out of  5 rating by Austin Howze
"Awesome customer service, John helped us and provided excellent service! Ask for John for all of your insurance needs!"