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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Whiteford

Stephen Whiteford

October 28, 2025

5  out of  5
rating by Stephen Whiteford
"John was great at helping us with life insurence questions"
We responded:
"I’m so happy to hear that, Stephen. John, and the whole team, love helping people protect their families and explain great life insurance options for them. 😃"
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Adam Remington

October 28, 2025

5  out of  5
rating by Adam Remington
"Got a personal articles quote from John to cover some fine art. That guy likes coins alot and apparently Venus flytraps? Professional and friendly service."
We responded:
"Adam, thanks so much for the nice review! Glad we could help 😃"
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Jonah Van Orden

October 28, 2025

5  out of  5
rating by Jonah Van Orden
"Moved to the Capital City about 4 months ago. Called this State Farm office and spoke with John and he helped me with renters insurance. Very nice guy to talk to and helped me update the renters address seamlessly. Thanks John."
We responded:
"Welcome to Tally, and our State Farm family, Jonah! We look forward to serving you for years to come with all of your insurance. "
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Giovanni Marcelo

October 27, 2025

5  out of  5
rating by Giovanni Marcelo
"Excellent service by the agents there. Longtime policy holder who had to quickly transfer insurance on two cars in a tight window of time; John and Jenny helped me out tremendously. Thank you for always looking out for me!"
We responded:
"Thank you for the wonderful shout out, Giovanni! Our team loves to serve our customers and looks forward to helping you for many years to come. 😊"
Profile photo of JQ Quintero (JQ)

JQ Quintero (JQ)

October 20, 2025

5  out of  5
rating by JQ Quintero (JQ)
"Great people to work with, they take care all my issues and are always there for me even when I'm away from home."
We responded:
"Thank you so much for your positive words! Our team works so hard to make insurance easier and is glad to help. "
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Suzanne Kerk

October 9, 2025

5  out of  5
rating by Suzanne Kerk
"Ask for Jenny B if you are interested in securing insurance through State Farm. She is a GREAT agent, patient and provides a comprehensive overview of all your options. State Farm Insurance has proven that customer service is important."
We responded:
"Thank you, Suzanne! We do think our customers are SO important, and Jenny proves it every time. 😊"
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oceanmagicsgi

October 8, 2025

5  out of  5
rating by oceanmagicsgi
"Had to call in today to switch my coverage to my new vehicle from my old one that was traded in. Jenny was the young lady that helped me. She was friendly, informative, and went over all my other coverages to make sure that everything was good for my needs.. I will be asking for her help for all of my future needs"
We responded:
"Thank you for recognizing her - we could not agree more! 😃"
Profile photo of Rubi Rubio

Rubi Rubio

August 20, 2025

1  out of  5
rating by Rubi Rubio
"Pls for the love of God DO NOT work with a man named Wesley. I went online to get a quote and wesley got my informationa from there and called me a couple times ((WITH THIS STATE FARM OFFICE number)) until i was finally able to get back to him, which i wouldn't normally mind but my experience with that man was just terrible. I explained to him my situation and my Financials which is why I only wanted to get ONE car insured. He kept trying to insist I get all the other cars in my home under my policy which would've been way more money. I was trying to get insurance for one car only which was going to be a temporary thing as I'm going to gift the car to my sister later on (i explained all this to him). Even after all that he insisted I get all the cars under policy and went on and on about how THEY have the best prices and deals.after insisting that no i don't want to insure the other cars only ONE, He then told me to call him back after I call around other places and find that their deals aren't as great as theirs. That same day I was able to find someone great with state farm that knew what I was looking for and she got me set up with what I NEEDED no issue!! My experience with her was great!! After that Mr. Wesley kept calling and calling me not getting the hint that I didnt need his services. Today I texted him very nicely that I had founds some one that was able to help my needs and I thanked him anyway, he then sent a disgusting text message that was so uncalled for. I've never had such a bad experience like this one. Mr. Wesley was just being a sales person trying to sale me stuff I DID NOT NEED. Our conversation did not feel genuine it felt like I had to keep saying no to him but he wouldnt accept my answers. Anyway I don't know about the other agents in this office but Mr. Wesley was very unprofessional and I hope no one has to experience what I did. If the owner would like to know more I have all the screenshot of what Mr. Wesley said to me and the phone calls he kept making even after he was the one who told me to keep looking around for a better deal."
We responded:
"Oh, Rubi, Wesley is very passionate about making sure our customers are covered in the best way possible, with the most discounts - I’m so sorry it made you feel more stressed, but very happy to hear you are now covered by State Farm. All the best in the future. 😊"
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David Branson

August 8, 2025

5  out of  5
rating by David Branson
"Working with John and Casey as part of Vickis insurance team is a delight. Always here to answer my questions about auto insurance and a homeowners insurance I have had for over 5 years. If you want the best service in the Tallahassee area, give these guys a call!"
We responded:
"Thanks so much, David! I agree, these guys are the best at helping you understand and manage your auto insurance and homeowners insurance. 😊"
Profile photo of Christina Smith

Christina Smith

August 6, 2025

1  out of  5
rating by Christina Smith
"This place was a rip off. I maintained insurance with them for 5 months and every month my bill was higher than the month prior... my bill was NEVER the amount quoted. Screw these ppl fr"
We responded:
"Christina, I am so sorry you ran into billing issues, and I would be personally willing to talk with you and hopefully resolve whatever issue arose. I would like to earn back to five star review you gave me last year and move forward in a positive direction. All the best, John"
Profile photo of Nancy Heath Smith

Nancy Heath Smith

July 31, 2025

5  out of  5
rating by Nancy Heath Smith
"I had the best experience getting my auto insurance from this office. The team was amazing and also told me about life insurance. Thank you!"
We responded:
"Thank you, Nancy, for this wonderful review! Our team works hard to ensure our customers receive the best counseling with regards to their auto insurance and life insurance, etc. "
Profile photo of Joani Blair

Joani Blair

July 15, 2025

5  out of  5
rating by Joani Blair
"Mike was awesome!!"
We responded:
"Joani, thanks so much! Mike, and all of our team, love to help our customers, especially long-term great ones like you ❤️"
Profile photo of Shanyna Connoly

Shanyna Connoly

July 11, 2025

5  out of  5
rating by Shanyna Connoly
"Having State Farm’s insurance has been a pleasure! Wonderful assistance from Mike Michel!"
We responded:
"Thank you, Shayna! Mike - and the whole team - look forward to serving you for years to come.😊"
Profile photo of Benjamin Rogers

Benjamin Rogers

June 4, 2025

5  out of  5
rating by Benjamin Rogers
"Got a new vehicle to add to our account and Jenny was great to work with. Very polite, informative, really rapid response, and put me at ease in no time ;-) I have been with St Farm since I got my license over fifty years ago and their people continue to impress. I have home/auto/umbrella with them. If you are looking for coverage they probably will make you pleased as well. Ask for 5-star Jenny :-)"
We responded:
"Thank you so much for your kind shout-out to Jenny! Our whole team strives to give remarkable service to long-term, wonderful customers like you who trust us with their auto insurance and home insurance, and other important coverages like your umbrella policy, and we are also happy to work with new people looking to enjoy it as well. Thanks again; we look forward to being there for you many years to come. 😊"
Profile photo of Adil Arif

Adil Arif

May 16, 2025

5  out of  5
rating by Adil Arif
"I have been with Vicki Catsimpiris office for decades. It has been wonderful experience working with Casey Kerr and John Isaacs on anything that comes with State Farm Auto Insurance."
We responded:
"Many thanks, Adill! Casey and John are proud of what they’re able to do for our customers and their auto insurance. We look forward to making you happy for years to come 😃"
Profile photo of Laura Johnson

Laura Johnson

March 31, 2025

5  out of  5
rating by Laura Johnson
"I can't say enough wonderful things about Jenny Baxter (in Vicki's office) who took the time to review all of our policies and helped to identify significant savings and discounts for us! Truly exceptional."
We responded:
"Laura, thank you so much for these kind words. Jenny works really hard to be very helpful to our great customers like you! 😃"
Profile photo of Keith Hetrick

Keith Hetrick

March 25, 2025

5  out of  5
rating by Keith Hetrick
"Casey Kerr was quick to refer me to Kelley, who spent significant time thoroughly answering all my questions about my policy and whether there is a need to change or update it and implications from changing it. Kelley was outstanding."
We responded:
"Keith, you are so kind to recognize both Casey and Kellie. They work so hard to give great customers like you really amazing assistance. Thank you - we look forward to serving you for years to come! 😃"
Profile photo of Shana Green

Shana Green

March 17, 2025

5  out of  5
rating by Shana Green
"Jenny Baxter & Casey, what amazing insurance reps I have had the pleasure of working with on so many occasions. I always appreciate the going above and beyond EVERY SINGLE TIME!!!!"
We responded:
"Wow, Shana, thank you for recognizing Jenny and Casey. They work so hard to be of service! And you’re right - it’s every single time! 😃"
Profile photo of Joe Moran

Joe Moran

March 13, 2025

5  out of  5
rating by Joe Moran
"John was very friendly, helpful and provided the best price for car insurance. All 3 of our cars will be insured here."
We responded:
"Thank you, Joe for your great review! John is a pro at auto insurance and always glad to help. We look forward to serving you for years to come."
Profile photo of Karla Duehring

Karla Duehring

January 17, 2025

5  out of  5
rating by Karla Duehring
"Kellie was very professional and helped me straighten out my insurance and drivers license. I was really stressed and she fixed it all. Really appreciated all the help."
We responded:
"Thank you, Karla, for recognizing how hard Kellie and the whole team work to take of our customers. We look forward to continuing to serve you for many years!"
Profile photo of Shan Shan

Shan Shan

November 19, 2024

5  out of  5
rating by Shan Shan
"I have been with the State Farm Vicki Catsimpiris office for a long time, many years and I want to say how helpful Kellie A. has been in helping us modify and make changes to our insurance. It can be confusing and she is very knowledgeable and awesome at explaining. She is responsive and courteous. I appreciate her help so much. 12/10!"
We responded:
"How wonderful of you to recognize Kellie and our office! Thank you so much - we look forward to continuing to serve you for many years to come 😊"
Profile photo of Dominique Bell

Dominique Bell

October 8, 2024

5  out of  5
rating by Dominique Bell
"Kelly was a complete joy to work with. She was very patient and kind and helped me with my insurance verification process. It’s a pleasure to work with everyone in the office."
We responded:
"Dominique, we appreciate you so much! Thank you ☺️ "
Profile photo of Nan Woodrich

Nan Woodrich

October 2, 2024

5  out of  5
rating by Nan Woodrich
"John was very friendly, helpful and very informative! He handled changing my auto insurance from one vehicle to a new one plus he told me about the “drive safe and save” app and I am already benefiting from it! And my thanks to Jenny who recently answered some questions I had and I’m appreciative of her help as well! Thanks State Farm!"
We responded:
"Oh, Nan, how kind of you to recognize the team - we really do care and love to be helpful with auto insurance or really anything you need. Thanks so much!"
Profile photo of Lisa Ruark

Lisa Ruark

September 9, 2024

5  out of  5
rating by Lisa Ruark
"Jenny was wonderful at helping me take care of some State Farm Insurance issues for my mother-in-law. She was patient and kind and I would have been lost without her. THANK YOU!"
We responded:
"Lisa, we are so glad we could help! Jenny is always so kind and helpful; thank you for recognizing her. 😊 "
Profile photo of Tatiana Lopez

Tatiana Lopez

August 16, 2024

5  out of  5
rating by Tatiana Lopez
"Jenny Baxter. Jenny was awesome helped me find car insurance at a great price, very helpful nice and professional! will recommend her to other! Thank you Jenny."
We responded:
"Welcome, Tatiana! We are so happy Jenny could help you become part of the State Farm family and we look forward to many years of serving you. 😃"